This is the Vickers MG Collection and Research Association (the ‘Association’) terms and conditions. They apply to any use of the website and any purchases or services from the Association. By using the website or making any purchases, you agree to the Terms and Conditions below: if you do not agree with them, you must not use this website or make any purchases.
The Website
You are not required to create a user account to use this website. If you do, you warrant that:
- The Personal data you provide is true, accurate, complete as required and up-to-date.
- You are not impersonating any person living or dead.
Our Indemnity
You agree fully to indemnify, defend and hold us, and our officers, directors, members, volunteers, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the Conditions by you or any other liabilities arising out of your use of this Website, or the use by any other person accessing the Website using your shopping account and/or your Personal Data.
The Association cannot be held liable for any activity conducted based on the historic information presented on this site. Any person or organisation wishing to use the information presented in historic manuals and presentations does so at their own risk.
The Association cannot be held liable for any harm caused by the incorrect use of the small arms safety information provided on this site, and / or through the Association’s training provision.
Our Rights
We reserve the right to:
- modify or withdraw, temporarily or permanently, this Website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or
- change the Conditions from time to time, and your continued use of the Website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.
Third Party Links
We may provide links to other websites or resources for you to access at your sole discretion. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable, directly or indirectly, for (i) the privacy practices of such websites, (ii) the content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources or (iii) the use to which others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources.
Privacy and cookies
We will treat all your Personal Data as confidential (although we reserve the right to disclose this information in the circumstances set out below). We will keep it on a secure server and we will fully comply with all applicable privacy regulations and consumer legislation.
Personal Data is held by our website hosts – WooCommerce – and any payment providers used to conduct transactions. For financial recording, the name and address of the purchased may be transferred to our finance software and held securely on their servers.
Restricted Items
Any items required authorisation to possess must be in-person transactions.
Prices
All prices on our web site are in pounds sterling (£) and the main price shown includes VAT at 20% where applicable.
The Vickers MG Collection & Research Association is VAT registered, number 321 4137 48. If you require a VAT invoice, email sales@vickersmg.org and we will respond as soon as practicable.
We try to make sure that the prices on our website are accurate but it is possible that an error may occur. If we discover an error in pricing of the goods in your order we will inform you as soon as possible using the contact details you supply us and give you the option of reconfirming your order at the correct price or cancelling it. (If we are unable to reach you we will treat the order as cancelled). In the event of an order being cancelled, any payment already made for the goods will be refunded in full.
All offers are available while stocks last. If we are unable to supply a particular item, which you have ordered, or if the correct price for an item is different from the price on your order, we will notify you as soon as we can after receiving your order. If this happens, you may cancel your order and we will refund you any money that you have paid.
Delivery
With our standard service we aim to dispatch all orders within 2-7 working days in most circumstances. Our regular dispatch days are Friday and Saturday. Unless specifically requested, Special Delivery (next day) services will be dispatched with our normal routine.
Orders are sent by Royal Mail or Parcel Force and you can select your choice of available services at checkout. You will receive dispatch notification with completion of your order.
We will make every effort to deliver within the times but we will not be liable for any loss caused to you by late delivery. If the goods are not delivered within the delivery time that we quote for that item, please contact us.
After you have placed your order you will receive an email from us which is your confirmation of order. This is confirmation that we have received your order. It is not confirmation that the order you have placed is guaranteed to be in stock or that it can be fulfilled. Sometimes errors do occur in our stock inventory or other customers order just before you. We cannot be liable or responsible for any loss occurring because your items are not in stock. We will endeavour to contact you as soon as possible if this is the case.
This does not affect your statutory rights as a consumer.
If your delivery Country applies any import or duty taxes it is your responsibility to pay these taxes and applicable fees, we can not advise on likely charges and we do not cover these in the delivery cost.
Some items are available for collection only and these must be collected by appointment from the VMGCRA in person. This should generally only be used when booked on a visit or other event.
Non Delivery
It is the buyer’s responsibility to notify us if the goods have not been received within 21 days of the estimated delivery date or receipt of our invoice.
If no notification is made within this time period the buyer shall be deemed to have received the goods.
Export restrictions
Some items are not suitable for export and the international ordering is restricted for those items. If you order an item that is not suitable for export, you will be refunded.
Descriptions
We will take all reasonable care to ensure that all the details, descriptions and prices of products on the website are correct at the time when the relevant information was entered onto the system. Although we aim to keep the Website as up to date as possible, the information including product descriptions appearing on this website at a particular time may not always reflect the position exactly at the moment you place an order.
Faulty goods
Our products are packaged to ensure they arrive to you in good condition, however very occasionally items will arrive damaged or with defects. If this does occur then please contact us first by email sales@vickersmg.org before sending the items back.
Once we have received and inspected the returned item, we will replace the item free of charge. Should a refund be requested, then the refund will be made as soon as the item has been returned.
This does not affect your Statutory Rights.
Our returns address is provided on your packaging or by contacting us.
The Association is not liable for any failure of historic parts or components. Where historic parts are purchased, they are done so at the user’s risk and the Association cannot be liable for any damage caused by them or their failure.
Our Responsibility
We will not be responsible for any losses resulting from your use or the inability to use our website or resulting from unauthorised access to, or alteration of your transmissions or data in circumstances which are beyond our control.
We will not be responsible for your loss of profits, wasted expenditure, corruption or destruction of data or any other loss which does not directly result from something we have done wrong.
You will be responsible if you use this website in breach of these terms of use and will reimburse us for any loss that you cause to us as a result of your misuse.
We make no promise that our website will be uninterrupted or entirely error free. Because of the nature of the Internet, the shopping online service is provided on an “as is” and “as available” basis. We are not responsible to you if we are unable to provide our Internet services for any reason beyond our control.
This does not affect your statutory rights as a consumer.
Cancellations and alterations
With the exception of donations or contributions, once you have placed your order, you can cancel the order until the moment it has been picked by our team. This includes orders with personalized items up to the point they have been made or ordered after which they cannot be cancelled.
Refunds
When a refund is to be issued this can take up to 7 working days to complete and will be issued back to the original payment method. If this is not possible, you will be contacted an alternative arrangements made.
Donations and Contributions
Any donations and / or contributions to projects, including subscriptions, are non-refundable and cannot be cancelled.
Contributions to specific projects may receive acknowledgement in print. If this is not wanted, please state it by email to sales@vickersmg.org.
Contributing or donating gives no rights of title or any other rights to be part of that project. The donor cannot direct how that funding is used beyond the project scope.
In the event that a project fails to reach its contribution target, the funding may be used on a similar project within the Object of the Association.
Copyright
The Association holds the copyright to the written and digital versions information held on this website. Permission for any commercial use must be sought from sales@vickersmg.org.
Disclaimer
It is the responsibility of each individual for the safe and proper handling of any item purchased from the Association. We accept no responsibility for the injury or fatality of an individual or third party whilst using any products sold through ourselves.
Complaints
The Association will undertake to handle a complaint fairly and competently. We will keep you informed either by telephone or email at each stage and will endeavour to fully resolve your complaint within 72 hours. If you are still not happy with the way your complaint is being handled you should write to sales@vickersmg.org.
